I find primate behaviour fascinating, with its tribalism, social relationships, grooming rituals, quests for dominance and power plays.
In many ways, the organizations we work in are mirrors of primate life.
I recall being at the Brooklyn Zoo a few years ago, catching a break from the heat and watching a troop of baboons act out their daily routine.
At the centre was the Boss baboon, all alone, surrounded by heaps of melon pieces and rinds. He had all the food to himself, and no other troop members would go near.
After a few minutes, one or two of the older baboons would go up, pick a few nits out of the Boss baboon’s fur, and generally groom their way closer to the food.
After some appropriate grooming, these inner circle baboons were allowed to help themselves to some melon.
Emboldened by this display, a baby baboon ran into the inner circle and – not knowing about the grooming rituals – grabbed a piece of melon rind and wandered away.
The resulting outburst was fearsome! The Boss exploded in a rage and everybody literally went ape.
The baby baboon shrieked and darted up onto the safety of a ledge, and kept shrieking and shaking as if to say: “What did I do wrong???”
Good question. What are the organizational lessons here?
- Learn the social norms before helping yourself to the food. There are established patterns of social interaction in all organizations, and we ignore these at our peril.
- Pick some nits before picking fights. Everybody likes being groomed, and a well-intended kind remark helps build social cohesion and strenghtens relationships.
- Don’t freak out if you make a mistake or two. Nobody was going to hurt the baby baboon who made off with the melon rind. It was sufficient to scare the heck out of him, and help educate him on the norms of the troop.
- Learn from your mistakes. If you keep repeating the same behaviours that freaked out the troop, sooner or later someone is going to sink their fangs into your backside.
- Remember, it’s all about harmony. When everybody feels comfortable and relaxed, we can all get back to work.
What do you think? Feel free to comment on this post and share your own “primate lessons”.
To learn more, or to explore having me speak to your group or team about leadership, please contact Rob Duncan at email@example.com or via the Contact tab on this page.